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Mar21

Q&A with Borgata’s Steven Ebner, one of AC Weekly’s 40 Under 40

Posted by: Brian Burke

|CATEGORY: Casino, Hotel, Casino & Spa

Steven Ebner, Director of Slot Operations at Borgata, joined our team in 2003 as one of our first employees.  Since then, he’s been promoted numerous times before assuming his current role as Director of Slot Operations.  Ebner, along with 39 of his Atlantic City peers, have been honored in A.C. Weekly‘s “40 Under 40” list.  The recipients of the Top 40 Under 40, thoughtfully selected by the staff of A.C. Weekly and the Atlantic City Junior Chamber of Commerce, will be honored at an awards ceremony 8 p.m. Friday, March 30, at Premier Nightclub.  We sat down with Ebner to chat about his award and his work at Borgata.

Congrats on being honored!  What’s it like to be one of AC’s “40 Under 40”?  It is unreal!  I was completely  surprised, and it was a real honor to receive that call. I’m still in shock.

What do you do on a day-to-day basis as Director of Slot Operations at Borgata?  I oversee all slot operations and keep track of our employees. I evaluate employees regularly, making sure that they are recognized for good work.  I also work with the marketing team to drive customers in and keep customers happy. On a daily basis, I’m brainstorming different ways to drive our business.

What are some of your favorite new products on the floor?  Dragon Link is a real popular game right now, and so are The Voice and The Lightning Link series.  Sphinx 4D just hit the floor, and customers are loving it.

Why do you think Borgata continues to be the best property in Atlantic City? It is the service that we deliver. We exceed the customer’s expectations, and now that we are an MGM property, we are a true entertainment resort. The employees are such a great team, across all departments.

Service is such a big part of Borgata culture.  What are some of the ways that you are giving back?  I worked on the Habitat Project in Atlantic City, doing a lot of painting. I also volunteer for Field of Dreams almost every Friday, helping adults and children with a variety of disabilities play baseball. I really enjoy doing it, and I’m working on getting more of the team here to join in.

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