March is National Women’s History Month. Additionally, March 8, 2020 was International Women’s Day, where organizers celebrate women’s achievement and take action for equality. Throughout the month of March, Borgata will honor their female employees across all divisions on the Borgata Blog. We’re highlighting the accomplishments of our outstanding female team members, and you’ll be able to get a behind-the-scenes look at what makes these exemplary employees part of the Borgata family. In this edition, you’ll get a look at team members from our Casino and Compliance divisions.
What is the career highlight you are most proud of? Being a part of opening Borgata was genuinely the best experience I ever had. I worked with a lot of smart people and learned a great deal that I still use today.
What is your favorite activity in your current position and how often do you get to do it? I love getting new projects that have not been done in the industry before and write internal controls. It allows me to work with the departments and see their perspective and find out what their needs are. Then we work together to come up with solutions that make the process more efficient and effective.
Where do you volunteer and how has it impacted you? When my son was 8 years old, I wanted to teach him to give back. I asked around the office for potential opportunities and Rosalie Lopez, Internet Gaming Compliance Manager, said she had been working with Shirley Mae’s Walk/Run for breast cancer for years. She opened the door for me to contribute my time to this cause. I will say the first time I saw the survivors walking down the staircase, it brought me to tears (and I don’t cry in public). It was then that I knew I had to be a part of this annual event.
What qualities do you value in the people with whom you work? I absolutely love when people know what they do and why they do it and can explain it.
Gloria “Cookie” Riley, Slot Assistant Shift Manager
What is the career highlight you are most proud of? Succeeding 40 years in the casino world.
Where do you volunteer and how has it impacted you? I contributed to the school supply drive, Bartenders for a Cause Basket Action, Borgata’s Holiday Food Drive, Saint Baldrick’s head shave, and the slot operations candy sale to raise money for the MGM Foundation. I volunteered at the Borgata Baseball Blast, Borgata Cookie sale, and the Team Member Poker Tournament. Contributing gives one a good feeling.
What qualities do you value in the people with whom you work? The many different personalities, their work style, their process of thinking, and many of the outcomes.
How would your 10-year-old self react to what you do for a living? Wow!
Congetta Marino, Slot Service Associate
What is the career highlight you are most proud of? How good I am interacting with guests and how they always come back to see me!
Who is someone that you really admire? I admire myself because I have overcome so much hardship and heartache in my life and I still strive to see the best in everything.
Who, or what, has been your biggest teacher? Being a single mom. By being a single parent, you learn how to be strong by not giving up and making the best of a bad situation.
If someone were to play you in a move, who would you want it to be? Julia Roberts.
Karen Kosich, Casino Cage Department Trainer
What is your favorite activity in your current position and how often do you get to do it? Sharing the things I learn with others is my favorite thing. I love learning how what we do affects others, and vice versa, then explaining the “why” behind the process. I tell everyone that knowledge is power.
How do you feel you impact the people around you? I generally have a positive impact on people. I greet everyone and find something nice or positive to say to them.
Who is someone that you really admire? My daughter. At 18, after high school, she chose to attend college in California. After 4 years there, she moved to Pittsburgh for her master’s. Then she moved to Santa Fe for her first “real” job. She didn’t know anyone in any of those cities but was brave enough to make the move.
Where do you volunteer and how has it impacted you? I’ve walked and ran in multiple 5K fundraisers. Four times I participated in the Mother’s Day Susan G Komen 5K for breast cancer research.
How do you feel you impact the people around you? Most of my associates respect me and like working with me. I always try to let them know I have their backs and always try to listen to their needs and concerns.
What is the one piece of advice you received which has changed your life? When you make a mistake, own it. Mistakes are the pathway to success.
How would your 10-year old self react to what you do for a living? Glamorous.
How many years have you been at Borgata? Share a favorite memory. I’ve been at Borgata for almost 17 years. One night, a player that comes in all of the time with his wife who had Alzheimer’s came to me and said he lost her. I called surveillance and with their help, we located her. He was so happy and so was I.
How do you feel you impact the people around you? I have lived my life always helping and encouraging people to be the best at what they do and I bring that mentality to work. Whether it is a quick conversation or a small greeting, my goal is to leave the other person happy and motivated after the interaction.
What is one thing about you that surprise others? Not many people know this, but I used to be very passionate about singing. I won many awards in local competitions in India for religious and non-religious songs.
What qualities do you value in the people with whom you work? I appreciate kind-hearted, friendly, cooperative individuals and opened who give back to others less fortunate.
What’s something you want to do in the next year that you’ve never done before? Try to volunteer with the Red Cross.